Don't watch the speaker watch the room, bilats are for getting smarter not converting, and one card I saved for twenty years.

What you’ll hear:

• When someone takes the floor I don’t look at them. I look at the room. Who nods. Who turns to face you directly instead of watching the screen. I explain how to tell a genuine nod from a counterfeit one.

• Going into a bilateral with a position paper and asking for support is applying for a job and hoping for the best. I explain the mindse…